FREQUENTLY ASKED QUESTIONS
Our products are crafted from premium materials, including luxurious Thuya wood, leather, and high-quality fabrics. Each material is carefully selected to ensure durability, elegance, and a connection to traditional Moroccan craftsmanship.
Yes, we proudly ship worldwide! All orders are processed within 1 business day, and delivery typically takes 3–5 business days through express shipping services.
Absolutely! Many of our products, such as jewelry boxes, Coffee Tables, Vintage Doors and leather items, can be personalized with engravings or custom finishes. Please contact us at support@thuyacrafts.com for details.
We accept returns within 30 days of receipt for both defective and non-defective items, provided they are unused and in original condition. Please refer to our Return Policy for more details or contact us for assistance.
You can reach our support team via email at support@thuyacrafts.com or through the contact form on our website. We are committed to responding promptly to your inquiries.